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April 2025
It can be challenging to say no when a client pushes for a discount on your equine vet services, especially in times of need — but bending the rules on your rates can actually do more harm than good. Find out why.
You can’t use the same approach when engaging with every client. Learn about the different types of clients you might encounter in cost conversations and how to best respond to each.
With health and wellness expenses on the rise, providers who deliver an optimal financial experience seize the opportunity to boost patient satisfaction and retention. Read more for some helpful strategies.
Every day marks an opportunity for hearing loss awareness and patient education. We’ve made a list of special monthly events and resources — from local to worldwide — to help you plan and inspire new ideas to “hear all year."
Looking to improve employee satisfaction and minimize turnover? Let your team know how much you appreciate them. Discover why showing gratitude is essential for your practice and get some helpful dental staff appreciation ideas.
With the proliferation of optometry care centers, it’s important to provide an excellent patient experience. Digital point-of-sale financing can help increase access to vision care while delivering a more streamlined checkout process.
Discover how financing can make it easier for patients to pay for specialty vision procedures and products that are not covered — or not fully covered — by insurance.
March 2025
It’s natural to feel protective of your practice's financial information. One equine vet shares how a little bit of transparency with your team can go a long way. Get some helpful insights.
Being an equine vet requires more than just caring for horses’ health — it also requires you to work effectively with horse owners in the coordination of care. Learn what you can do to help clients prepare for the costs of care.
Effective patient billing and collection is essential for healthcare organizations' financial health, and it's also important for maintaining a positive patient experience. Learn how to navigate the complexities of healthcare billing.
February 2025
As patients' needs shift, it may be necessary for ambulatory surgery centers to leverage modernized solutions for care and patient engagement. Learn why digitization of patient payment solutions could be part of that initiative.
With emerging digital solutions and established healthcare payment and financing partners, providers are bridging the gap between what consumers want and need and what providers can offer.
Improving patient retention benefits both the provider and the patient. Learn strategies to help improve your patient or client experience and inspire loyalty.
Improve the patient-provider relationship by engaging in conversations about the annual deductible reset.
Discover helpful ways to effectively communicate healthcare financial responsibilities with patients before, during and after care.
November 2024
Four tips to help you master the art of boundaries and drive resilience in your life as a veterinarian.
With the right communication, resources and advanced planning, you can create a smoother payment process for both clients and your practice.
Learn helpful dental hiring strategies, including looking outside your own circle and even beyond the dental industry when recruiting new team members.
October 2024
What’s the best way to add new revenue streams to your dental practice? One dentist shares his experiences and insights for thinking beyond basic dental care products and services.
September 2024
By focusing on strategies to improve the patient payments process, providers can help patients pay for the care they want and need while simultaneously recouping necessary revenue.
August 2024
Looking for ways to celebrate Office Manager Appreciation Month? Learn practical ways to let your office manager and front office staff know how much they mean to your dental practice.
September 2023
Equine veterinarians can balance a passion for equine care and financial best practices for a more harmonious and successful work/life balance.
August 2022
Insights from a CareCredit survey can help veterinarians with steps they can take to help them get paid on time and in full.
November 2020
How pivoting to curbside care made our team better for long haul. We became better communicators, we cared for clients more effectively, and we had each other’s back.
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