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July 2025
A CareCredit report found a major gap between the actual costs of healthcare and patients' cost expectations. Learn about the lack of patients' financial preparedness and what solutions they seek so you can be prepared as a provider.
June 2025
Research from Synchrony reveals that many pet owners are unprepared for specialty or emergency veterinary care, and lack financial resources and information. Learn more about how proactive communication can help.
October 2024
The Synchrony Pet Lifetime of Care Study can help your practice understand the landscape your clients are facing, their stress points around cost of care and how to address their needs.
August 2024
A study exploring hearing health perceptions with key insights into what could motivate people to prioritize their hearing health and pursue preventative hearing care.
Synchrony’s hearing health & loss prevention study revealed important insights into why people aren’t prioritizing their hearing and what audiologists can do to help.
July 2024
How does cost factor into the decisions patients make about the care they receive? Learn research findings that explain the impact of cost throughout the patient journey, as well as the role providers are playing in cost discussions.
June 2024
An AVMA study, Language That Works: Changing the Way We Talk About Veterinary Care, reveals the words veterinary teams should (and shouldn’t) use when talking with pet owners.
October 2023
Dental care is an important aspect of overall health, yet many delay dental care due to cost. Synchrony's Dental Lifetime of Care Study reveals how cost perceptions impact oral healthcare decisions. Here’s what the study found.
September 2023
New research helps explain the steps medical and cosmetic patients take on their path to dermatology care.
September 2022
Get the latest insights into what drives consumers during the decision-making process.
August 2022
The 2021 CareCredit Path to Care study, revealed insights into the emotions and attitudes that influences pet owners when deciding on veterinary care.
According to the 2021 AAHA Financial Care Study, practices have a number of opportunities to improve the way they discuss the cost of care with pet owners.
According to a language-focused research study spearheaded by the American Veterinary Medical Association, what you say to your clients — right down to specific words and phrases — matters.
July 2020
Uncover the trends in refractive surgery and dry eye treatments based on responses from practices.
Trends and patient communication concerning PIOLs, patient payment strategies for integrating effective patient financing solutions.
Get insights from providers into current trends in independent optometric practices.
February 2020
Understanding the core motivations for consumer loyalty and what it mean for your healthcare practice.
July 2019
Insights into the consumer decision making process to purchase healthcare products and services.
The latest insights into how patients purchase vision care, so you know what information they need to move forward.
The latest insights into how patients purchase optometry/optical to help grow your practice.
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