Webinar: Tools for Financial Discussions With Orthopedic Patients

Join this important discussion to learn how healthcare leaders can prepare their staff to face the challenges and trends currently impacting orthopedic patients.

By Synchrony, Health & Wellness

Posted May 23, 2025

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This webinar, "Connecting Orthopedic Providers With Tools to Lead Impactful Financial Discussions With Patients," dives into ways healthcare leaders can leverage digital solutions to create more opportunities for providers to engage with patients. These conversations focus on topics that directly impact the patient experience, such as financial discussions that may help increase patient satisfaction, loyalty and retention.

Patient Communication Learning Points

  • Learn about current trends orthopedic patients may be facing as they pursue care and the challenges that may be preventing them.
  • Understand the impact of financial discussions on how patients plan for healthcare services and ways providers can help find the treatment path to fit their journey.
  • Discover how integrated digital tools can empower providers to engage patients in important financial discussions while helping improve the overall treatment experience.
  • Gain expert insights on the value of offering digital resources to patients.

Presenter Information

  • Claude Royster, Vice President and General Manager of Health and Wellness, CareCredit
  • Pamela Mehta, CMO of The Good Feet Store and board-certified orthopedic surgeon

Categories

Orthopedic Patient & Client Experience Videos

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This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”), make no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. Your participation in this presentation constitutes your acceptance of these terms and conditions.


© 2025 Synchrony Bank.

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