Insights, Articles and Resources for Healthcare Providers

July 2025

12 Tips for Compassionate Patient Communication in Audiology

Want to set patients at ease and help them follow through with recommended hearing care? Try these compassionate communication strategies.

7 min read

June 2025

How to Promote Hearing Device Acceptance at Your Audiology Practice

Hearing devices can boost the quality of life for patients with hearing loss — but only if they wear them. Here’s why patients may be reluctant to adopt these devices and how your audiology practice can help.

8 min read

May 2025

Myths About Hearing Loss and How Audiologists Can Debunk Them

Audiologists play a key role in educating young adults about hearing loss. Explore common misconceptions and how you can help dispel these myths.

7 min read

April 2025

Hear All Year: 10 Awareness Events to Promote Hearing Health Each Year

Every day marks an opportunity for hearing loss awareness and patient education. We’ve made a list of special monthly events and resources — from local to worldwide — to help you plan and inspire new ideas to “hear all year."

5 min read

March 2025

CareCredit Tools and Resources to Help Your Team Succeed

Get the support you need to simplify the financing conversation for your staff and your patients or clients. CareCredit offers in-office and online marketing materials, scripts, tools for calculating estimated payments and much more.

2 min read

Patient Cost Conversations Made Easy and Quick scripts preview image

February 2025

Tips and Scripts for Financial Conversations

Learn when and how to most effectively talk to patients about the cost of care and payment options that can help them access the care they want and need.

4 min read

mapping-patient-journey-maximize-engagement

February 2025

Mapping the Patient Journey to Maximize Engagement

Learn how to deliver a memorable customer experience and develop a continuum of care that increases patient engagement and satisfaction through every step of the hearing care journey.

9 min read

Receptionist wearing scrubs on phone at front desk

December 2024

Mastering the Initial Patient Contact and Pre-Appointment Conversation

Learn tips from health and wellness providers for building trust and creating a smoother patient or client experience at the start of their care journey.

10 min read

October 2024

7 Tips for Engaging Younger Patients in Their Hearing Health

Research shows a lack of urgency among consumers, especially younger generations, when it comes to taking care of their hearing health. Learn some tips for getting younger patients more engaged.