CareCredit for Providers: Quick Start Guide

For providers, patients and clients asking, “What Is CareCredit?” and “How does CareCredit work?” the answer is simple. The CareCredit credit card is different from other credit cards. It’s a health, wellness and personal care credit card patients or clients can use to finance the care they want and need without delaying appointments or treatment for themselves or their pets.* Plus, CareCredit can be used again and again to pay for family health and pet visits at 285,000+ provider and select retail locations.

With Promotional Financing* options like no interest if paid in full within 6, 12, 18 or 24 months on purchases of $200 or more, your patients and clients can feel empowered to make financial decisions with CareCredit.*

Benefits of CareCredit

CareCredit offers robust benefits for patients, clients and providers, including:

• Budget-friendly financing options with no annual fee or prepayment penalty
• Contactless applications and payments
• Custom training and support for you and your team
• Quick payment turnaround to help boost your cash flow and reduce your A/R

Did you know? Consumers want to know more about payment options.1 In fact, 45% of Cardholders say they would have postponed or decreased their procedure’s scope if CareCredit were not available.²

WATCH NOW: Learn how CareCredit works for providers in our informational video:

How Does CareCredit Work?

Step 1: Introductions are everything. Empower patients/clients to make informed financial decisions by discussing the benefits of the CareCredit credit card.

Step 2: Instant credit decisions can lead to instant gratification...and card usage. Once your patients or clients are interested in becoming CareCredit Cardholders, they can apply using your custom QR code, website link or by phone and receive a credit decision immediately.***

Step 3: Time is money. If approved, patients and clients can use CareCredit immediately to pay for treatment, deductibles, copays and coinsurance, as well as other costs not covered by standard insurance.

Step 4: Benefits for them = benefits for you. Encourage your CareCredit Cardholders to take advantage of Promotional Financing* on purchases of $200 or more.

Step 5: Cha-ching! Your office gets paid within two business days of CareCredit processing. The best part? You don’t have to wait on the patient or worry about delayed or defaulted payments.† CareCredit dispenses payment quickly and easily.

Step 6: Use CareCredit, get care, repeat. Cardholders can use CareCredit to pay for repeat visits without reapplying — empowering them to make healthy and consistent decisions that may impact their long-term wellness.*

How to Apply: Custom QR Code

An easy way for patients or clients to apply for CareCredit is by scanning your custom QR code. Whether you add it to your bulletin board or patient statements, or display it proudly at your front desk, it’s as simple as scan and apply.

1. Download and print your QR code.
2. Order (a) free stand(s) in which to insert the printout.
3. Display on counters, as well as waiting and consultation rooms.

Application decisions only take a few seconds. You can review application decisions in Provider Center, and help them with next steps.

WATCH NOW: See how it works:

How to Apply: Custom Link

A custom link is an easy digital way to share information about CareCredit and allows patients and clients to apply and pay you when it’s most convenient for them — 24/7.

Share your custom link through:

• Your website
• Emails
• Online statements
• Financial policy, and more

Empower your patients and clients today to take control of their financial goals with the CareCredit credit card. Copy, paste and share your custom link whenever you can!

Learn More: Get your custom link today.

How to Process a Transaction

With CareCredit, processing a transaction is as simple as 1, 2, 3. Follow these steps to run a transaction through the CareCredit Provider Center:

1. Log in to Provider Center.
2. Click on “Transactions” in the top navigation bar.
3. Select “Process Transaction.”

Learn More: Ready to process your first transaction? Download a cheat sheet to refer to when needed.

CareCredit Resources

Whether you need a reminder on how to present the CareCredit credit card or simply need to order more supplies, our top four essential resources help you access what you need, whenever you need it.

1. Operating Guide. See how to perform CareCredit tasks, including processing an application. Download Now.
2. Conversation Guide. Learn how to bring up CareCredit in conversation effortlessly. View Now.
3. Employee Training. Access useful information to help new employees get up to speed. Access Now.
4. Order Materials. Order CareCredit materials free of charge. Order Now.

We’re Here to Help

We know that any new endeavor can come with questions. That’s why the CareCredit support team is here for you. If you have a question, comment or concern, simply contact us to get the help you need now.

• Call: (800) 859-9975 (option 1, then 6)
• General information
• Provider resources

Learn More: Access CareCredit FAQs for Providers.

Get your own CareCredit Quick-Start Guide now: