Easily stay in touch with patients, from first appointment to final payment

Industry

Solutionreach and CareCredit

Solutionreach helps healthcare providers automate reminders, collect patient information, and process payments — saving time for staff and improving patient experiences.

Apply: Quickly and securely help patients apply right from the practice software.
Transact: Automate your payment and refund process with custom links sent directly to your patients, so they can pay easier and you receive payment in two business days.
Ledger posting: When a patient pays with CareCredit, their payment is posted automatically to the ledger, so your staff spends less time hunting down payments.
BQS: See which patients already have or are pre-approved for the CareCredit credit card before their appointment, so you can have confident payment conversations.
CSS: Quickly and easily send patients CareCredit applications and payment requests—directly to their personal devices to complete on their own.
Analytics: Gain helpful insights like financial metrics, how many pre-approved patients have yet to schedule treatments and the average number of applications per week.

Learn more about Solutionreach with CareCredit

Activation

Enabling CareCredit in Solutionreach is easy:

Expand the “Manage Account” section on the left-side navigation menu, and click “Practice Information.”
Click “CareCredit.”
Click “Edit” at the top right and enter your Merchant ID.
Check “Show CareCredit apply link in Reminder messages” and “Create System Groups of patients with CareCredit.”
Click “Save.”