CareCredit + CounselEAR
Industry

About
CounselEAR provides innovative systems that make managing a clinic simple and stress free, empowering providers to integrate office workflows online and focus more on patients.
Features
- Quickly and securely help patients apply right from the practice software.
- Automate your payment and refund process with custom links sent directly to your patients, so they can pay easier and you receive payment in two business days.
- Patient forget their card? No problem. Quickly look up their information to see their available credit, access their account and process the transaction.
- When a patient pays with CareCredit, their payment is posted automatically to the ledger, so your staff spends less time hunting down payments.
- See which patients already have or are pre-approved for the CareCredit credit card before their appointment, so you can have confident payment conversations.
- Quickly and easily send patients CareCredit applications and payment requests—directly to their personal devices to complete on their own.
- With patient consent, easily and quickly send your custom link directly to your patients via text message, so they can complete an application securely and on their own time.
- Send reminders to cardholders and pre-approved patients that they can use CareCredit to pay for unscheduled treatments or existing balances—all with built-in links to make a payment or complete an application.
- Get plug-and-play web assets to let people know CareCredit is available to pay for their treatments, including a Payment Calculator so they can see how CareCredit can help them fit their care into their budget.

Activation
Enabling CareCredit in CounselEAR is easy:
- Click on Admin in top menu bar and then select clinic list. Select a clinic and then hit edit.
- Select Financials tab and then next CareCredit
- Select Settings. Enable the integration.
- Enter your MID. Click Close and then Save.
- Repeat for multiple locations