CounselEAR - Office management software for the hearing healthcare industry
Industry

CounselEAR and CareCredit
CounselEAR provides innovative systems that make managing a clinic simple and stress free, empowering providers to integrate office workflows online and focus more on patients.
- Quickly and securely help patients apply right from the practice software.
- Automate your payment and refund process with custom links sent directly to your patients, so they can pay easier and you receive payment in two business days.
- Patient forget their card? No problem. Quickly look up their information to see their available credit, access their account and process the transaction.
- When a patient pays with CareCredit, their payment is posted automatically to the ledger, so your staff spends less time hunting down payments.
- See which patients already have or are pre-approved for the CareCredit credit card before their appointment, so you can have confident payment conversations.
- Quickly and easily send patients CareCredit applications and payment requests—directly to their personal devices to complete on their own.
- With patient consent, easily and quickly send your custom link directly to your patients via text message, so they can complete an application securely and on their own time.
- Send reminders to cardholders and pre-approved patients that they can use CareCredit to pay for unscheduled treatments or existing balances—all with built-in links to make a payment or complete an application.
- Get plug-and-play web assets to let people know CareCredit is available to pay for their treatments, including a Payment Calculator so they can see how CareCredit can help them fit their care into their budget.

Activation
Enabling CareCredit in CounselEAR is easy:
- Click on Admin in top menu bar and then select clinic list. Select a clinic and then hit edit.
- Select Financials tab and then next CareCredit
- Select Settings. Enable the integration.
- Enter your MID. Click Close and then Save.
- Repeat for multiple locations
Need more information on how CareCredit works seamlessly with CounselEAR?
Need more information on how CareCredit works seamlessly with CounselEAR?
Contact your practice development manager or call us at