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Cost Talk Toolkit: Simple Tips and Scripts for Ophthalmology Practices

Arm your team with helpful scripts, useful tips, and resources to confidently guide conversations about financing choices for vision care and LASIK, enabling patients to make well-informed decisions.

By Synchrony Health & Wellness

Posted Jan 23, 2026 - 3 min read

Want to talk patient financing but not sure where to start? This downloadable toolkit for ophthalmology teams can help simplify cost conversations, empowering patients to move forward with the vision care they want and need.

Here's what you'll get:

Sample Scripts

Explore three sample conversations with your team and apply them in your daily practice:

  1. Before the examination. Mentioning promotional financing when scheduling patients' exams and consultations can empower them to move forward with care. They may also want to know that you accept the CareCredit credit card for everything you offer, from diagnostics to elective procedures.
  2. LASIK consultations. Showing patients what their monthly payment could be can help them see how LASIK could fit into their budget. It may even empower them to move forward with scheduling the procedure.
  3. Recommending complete care. Cataract patients may be able to upgrade to premium lenses — and more premium results — when they know you accept the CareCredit credit card as a way to pay for out-of-pocket costs.

Quick Tips

Discover easy-to-use conversation-starters that can assist you in discussing financing options with patients using the CareCredit health and wellness credit card, including:

  • The benefit of revolving credit. If approved for a CareCredit credit card, you don’t have to reapply to use it to pay for treatments or procedures in the future.
  • Prequalifying with no credit impact. If you’re interested in financing, you can see if you prequalify for the CareCredit credit card with no impact to your credit score.
  • The simplicity of applying. It only takes a few minutes to apply. In fact, you can do it from your mobile device, and you’ll receive a credit decision immediately.

... and more.

Tools for Every Touchpoint

Whether you're talking to your ophthalmology patients in person or online, CareCredit is here for you:

  • Want to convert more LASIK patients? Watch how to debunk three LASIK myths.
  • Need help sharing financing? Download ready-made social media posts.
  • Dealing with care delays over cost concerns? Show patients how the Payment Calculator can help them understand how care could fit into their budget.

Printable CareCredit FAQs

Get a reference sheet designed to help you address common questions about flexible financing options for ophthalmology and vision care.

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Ready to help more patients and clients get the care they want and need?

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Ready to help more patients and clients get the care they want and need?

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The information, opinions and recommendations expressed in the article are for informational purposes only. Information has been obtained from sources generally believed to be reliable. However, because of the possibility of human or mechanical error by our sources, or any other, Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) does not provide any warranty as to the accuracy, adequacy or completeness of any information for its intended purpose or any results obtained from the use of such information. The data presented in the article was current as of the time of writing. Please consult with your individual advisors with respect to any information presented.


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