Helping Patients and Clients With the CareCredit Application Process

Make sure your team is prepared to be helpful to patients or clients as they apply for the CareCredit credit card. Get your staff up to speed with these easy-to-print resources.

By Synchrony, Health & Wellness

Posted Jul 25, 2025 - 2 min read

If you have patients who are interested in using the CareCredit credit card at your practice, you’ll want to be ready to help them with their questions and needs as they get started. Fortunately, CareCredit makes it easy for your patients or clients to apply, and we have plenty of resources to help your team offer the right level of support.

Your staff members may be curious to know:

  • How patients or clients can apply for CareCredit
  • How cardholders can use their mobile devices for contactless payment, and what that process looks like
  • Whether the prequalification process affects a prospective applicant's credit score and the general benefits for patients and providers
  • Where else people can use CareCredit outside of your practice or business
  • What tools CareCredit offers to facilitate a seamless application and payment process
  • How to customize the promotional financing options you wish to offer

For the answers to these questions and more, check out these printable guides:

  • Easy application process. Learn more about how CareCredit can be used and how your patients or clients can apply. View now.
  • Contactless applications. Empower your patients to apply and, if approved, pay in a contactless way using their mobile devices. View now.
  • Prequalification steps. Review the benefits of real-time prequalification checks and learn how the five-step process works. View now.
  • Financial conversations. Discover two easy ways to offer CareCredit to patients or clients. View now.

With more than 12 million cardholders and 285,000 enrolled locations accepting the CareCredit credit card, we are committed to equipping health and wellness providers with resources to help them better support their patients and clients.

Learn More: Get more helpful insights and resources in our Resource Center for providers.

Ready to help more patients and clients get the care they want and need?

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Ready to help more patients and clients get the care they want and need?

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The information, opinions and recommendations expressed in the article are for informational purposes only. Information has been obtained from sources generally believed to be reliable. However, because of the possibility of human or mechanical error by our sources, or any other, Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) does not provide any warranty as to the accuracy, adequacy, or completeness of any information for its intended purpose or any results obtained from the use of such information. The data presented in the article was current as of the time of writing. Please consult with your individual advisors with respect to any information presented.


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