Dedicated support you can rely on for your business

Find answers to the most frequently asked questions about CareCredit's financing solution.

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Need help?

We're here to answer all your questions related to CareCredit.

Getting Started

Why do I need to accept the CareCredit credit card if I already accept general-purpose credit cards?

Is CareCredit widely used?

How do I get started?

What type of businesses and practices does CareCredit work with?

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Financing Options

What financing options do you offer?

Can I select special financing offers for my practice?

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Patient and Client Experience

How do my patients or clients apply for a CareCredit credit card?

How do my patients or clients pay?

What will my patients or clients pay?

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Enrolled Provider

What are the processing fees for my practice?

How and when will I be paid?

What if my patients or clients don't pay their bills?

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Provider Support

What kind of support can I expect if I enroll with CareCredit?

Where can I access marketing materials?

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Contact us

We’re here to help you get started or answer your questions related to CareCredit. Please complete the form below to connect with a member of our team.
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* Subject to the representations and warranties in your Agreement with CareCredit, including but not limited to only charging for transactions that have been completed or that will be completed within 30 days of the initial charge and always obtaining the cardholder's signature on the printed receipt.