a division of GE Money

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Fact Sheet
At-a-Glance

Founded: 1987
Joined GE Money: 2002
Cardholders: More than 7 million people have used CareCredit over the past 21 years
Providers: CareCredit is offered at over 100,000 practices in North America

 
Overview

CareCredit, a division of GE Money offers healthcare financing for consumers through a network of over 100,000 providers.

Founded in 1987, CareCredit was initially offered to doctors to help their patients pay for new dental implant technology. Continued advancements in technology, and procedures that are often not covered or fully covered by insurance, have created new choices for care, increasing the demand for financing options.

CareCredit is a healthcare credit card that can be used as a payment option for certain expenses not covered by insurance or to bridge situations when desired care exceeds insurance coverage. CareCredit is offered primarily for:

  • Dentistry
  • Vision correction
  • Veterinary medicine
  • Hearing care
  • Cosmetic treatments and surgery
 
Products

CareCredit is a simple way to consolidate and manage certain out-of-pocket healthcare expenses, because it is a credit card with a revolving line of credit that can be used repeatedly and for any family member. CareCredit offers two basic payment plans to meet an individual's financial needs:

  • No Interest Plans for three, six, twelve and eighteen months that charge no interest when accountholders make their required minimum monthly payment and pay off the remaining balance within the promotional period. These are the most popular plans, with more than half of patients selecting these options.
  • Extended Payment Plans for 24, 36, 48 or 60 months. These plans carry an interest rate that is more competitive than most bankcards and feature a fixed, monthly payment and a longer term.

While all CareCredit providers offer at least three months no-interest for every transaction, not all practices offer every payment plan.

 
Customer Support

CareCredit believes in providing patients with a simple, straightforward product that is easy to understand and use:

  • We strive to fully inform consumers about CareCredit and its terms through our application process, monthly statements, and provider network,
  • We actively listen to consumers through our 6,000-member Patient Advisory Board; customer service center; and dedicated Healthcare Advocacy Team of customer service professionals with in-depth knowledge of the healthcare industry. Cardholder input enables us to continually enhance our programs and processes, including: implementing "welcome call" pilots for some cardholders; prominently displaying the promotional end date and minimum payment reminder messages on statements; and providing a large-format card carrier.
  • Safeguarding cardholders with protective measures is a top priority. We are continuously enhancing our tracking systems to monitor our provider network for any unusual dispute activity and shifts in usage or trends. Helpful consumer tools and detailed program information are available at www.carecredit.com, including payment calculators; tips for using credit wisely; a provider locator; and other features.
 
Customer and Provider Satisfaction

Customers and providers consistently share feedback about CareCredit’s value, ease-of-use and competitive interest rates. A recent survey* of nearly 1,500 cardholders found:

  • Cardholders are highly satisfied, with over 90% saying CareCredit meets or exceeds their expectations.
  • CareCredit is an excellent value, with over 95% of cardholders and providers rating CareCredit a fair to excellent value and over two-thirds rating it very good or excellent.
  • Cardholders would recommend CareCredit to a friend, with more than 80% indicating they are likely or very likely to recommend CareCredit to a friend for its "good experience" and "ease/convenience."

*Source: August 2008, CareCredit biannual customer satisfaction survey
 
Charitable Contributions

CareCredit supports our corporate and professional association partners in their efforts to improve access to care for the underserved. CareCredit is the founding donor of the American Dental Association's (ADA) "Give Kids a Smile" fund, which provides grants to community outreach programs to expand access to dental care for underserved children from low-income families; to the Starkey Hearing Foundation, which donates more than 20,000 hearing aids to low-income children around the world; and to the American Animal Hospital Association (AAHA) "Helping Pets Fund," supporting veterinary care for pets that have been abandoned or whose owners are experiencing financial hardship.

 
Media Inquiries

If you are a member of the media in need of information about CareCredit, please contact a member of our communications staff via the email address below. Please note this mailbox is for Press Inquiries only related to Office of the CEO; Corporate/Brand Issues; and Public Policy, Legislative and Government Affairs.

CareCredit Corporate Public Relations
E-mail: media.relations@ge.com

One of the media relations professionals will respond to your inquiry as soon as possible. Please advise if you are on deadline and your schedule, so we can provide the quickest response to your inquiry.

*Please note: To protect the privacy of our customers, the public relations team does not have access to customer records and is not able to respond to inquiries regarding cardholder/account-related matters.

 
In the News
CareCredit Offering Patient Relief

CareCredit Offering Patient Relief
nbc-2.com
March 10, 2009

FORT MYERS: In tough times, many people put their credit cards away. But many are pulling a new one out as well.

At Cypress Lake Dental Associates Dentist Office in Lee County, hard-pressed patients are smiling a little more because of an up-and-coming payment option.

"For a lot of them, even $500 can be a budget buster," said Dentist Dr. Paul Grumbach.

With the CareCredit Card though, patients have the freedom to easily pay for treatments and procedures. And no interest is charged for three, six or 12 months.

After that, an annual percentage rate is applied.

"They can pretty much do anything they want," said Dr. Grumbach.

The CareCredit Card is offered at participating medical facilities and dentist offices offer it as well and some chiropractors. And, you can even use it for your best friend's needs at local vet clinics.

"We just decided to jump aboard and see how it worked out and it's been very good for us and the patients," said Grumbach.

Patients seem to like it and many are approved in less time than it takes to brush your teeth.

"I process anywhere between five and seven a day," said office manager Diane Koby. "It's the best financial program out there and it works best for our patients."

Click here if you would like to learn more about the CareCredit Card.

© 2009 by NBC2 NEWS . All rights reserved. This material may not be published, broadcast, rewritten or redistributed. This article does not constitute an endorsement of CareCredit by WBBH/Waterman Broadcasting.

 
Don’t Let Vet Bills Leave You in the Dog House

Reporter: Linda Lombardi
March 18, 2009

When her dog Liza starting having seizures, Alison Taub was alone at home for the first time since having major surgery — and her regular vet was closed for the weekend.

The problem turned out to be in Liza's heart. "The emergency vet was actually a specialist in heart problems and pacemakers which was really lucky," she said. "But they were also very expensive and demanded money upfront."

Taub had to leave a $2,000 deposit before treatment could begin — treatment that would eventually add up to almost $6,000. The only bright side of the otherwise bad timing? Taub had just signed up for a CareCredit health credit card to pay for her own surgery, a card that was also accepted by the vet.

"The emergency vet had a 3-month interest free option set up, so I knew I had some time to work it all out," said Taub, of Lake Forest, Calif.

Veterinary medicine can do amazing things nowadays, like implant a pacemaker though a dog's jugular vein — treatment that Taub said "had a huge effect." But the bills can be equally astonishing, especially when we're all worried about the economy.

It helps to plan ahead and know what your options are:

MANAGING YOUR FINANCES:

  • Before you get a pet, make sure you understand what your expenses will be, says Anna Worth, president of the American Animal Hospital Association. The initial cost of a puppy or kitten — whether it's a thousand dollars for a purebred or a smaller fee from a shelter — is a small fraction of the lifetime care costs.
  • Consider pet health insurance. A couple of places to start: the guide to plans recommended by the American Animal Hospital Association (http://www.healthypet.com/sealbuyersguide.aspx), and the insurance plans offered by the American Society for the Prevention of Cruelty to Animals (http://www.aspcapetinsurance.com).
  • The ASPCA offers options starting with an accident-only plan at $7.50/month for cats and $9.50/month for dogs, and part of the proceeds from each plan go to support the work of the ASPCA.

  • A health credit card may help you manage you cash flow. Vets who accept the CareCredit card, for example, may offer payment plans with no-interest periods starting at three months.
  • Be careful to read the fine print for both of these options, however. All insurance plans have some exclusions, and if you don't make the payments on your CareCredit card by the end of the interest-free period, you will owe interest retroactively. You also need to qualify via a typical credit card application process.

    AT THE VET:

  • Vets do charge differently, so when first choosing a vet, you may want to factor this into your decision. But afterward, Worth recommends that you avoid shopping around for each procedure on the basis of price. Consistency is important to your pet's care, and what's more, a vet is more likely to be flexible when you're in a bind financially if you have a long-term relationship.
  • Don't be uncomfortable about mentioning money — there is almost always more than one treatment option. "Talk to your vet and ask what are the simplest things that you can start with. Start with the least expensive. Maybe you don't need to test for everything at once," say Jim Monsma of the Washington Animal Rescue League.
  • Don't neglect preventative care and medication, which can save you money in the long run. Spay and neuter your pets, which prevents health problems as well as unwanted litters: for referral to low-cost providers go to http://www.spayusa.org.
  • Have your vet show you how to do some routine care yourself, such as nail clipping and toothbrushing.
  • AT HOME:

  • Feed quality food, but don't overfeed — it's not only a waste of money on the food, but being overweight can cause costly health problems in pets.
  • Keep cats indoors: it's safer and better for their health.
  • Train your dog. A dog that comes when you call is less likely to run off and get into an accident. Your dog should also respond to a command like "leave it" or "drop it" when he's about to grab and eat something that might make him sick.
  • Exercise your dog; it's good for him, and a tired dog is less likely to find ways to get into trouble. And make sure your home is always dog-safe. There's a good reason that ASPCA insurance excludes coverage for multiple instances of foreign object ingestion: It can happen to anyone once, but if your dog eats several tennis balls in a row, you're neglecting to keep him safe from eating tennis balls.
  • IN A FINANCIAL BIND:

  • If your vet is accredited by AAHA, he or she can apply to their assistance fund.
  • Ask your vet if a payment plan is possible. But remember that most vets are small businesspeople and times are hard for them too.
  • Call your local shelter. In a few lucky communities, there are low-cost clinics for low-income residents like the Washington Animal Rescue League in Washington, D.C. But even where these are not established, the shelter may be able to refer you somewhere, especially if the alternative is taking in a surrendered animal because its owner can't pay for its care.
  • If all else fails, there is a list of small charities that help with vet bills on the web site of the Humane Society of the United States. But these may be overwhelmed with requests, so your best option is to start local.

Used with permission of The Associated Press Copyright© 2009. All rights reserved.

 
Six Ways To Lessen Pet Care And Vet Expenses

Women-guide.com (Blog)
Original posting from www.pet2care.com
Article by Kritthaphat N.

Keeping pets in the house could do serious damage to your savings account. A pet entails almost as much responsibilities as taking care of a small child. You need to feed them, groom them, and take them out for walks and regular check ups to the vet. Most people endure huge pet care expenses because these furry friends are lovely additions to any household.

With today’s economy, though, it’s wise to keep your pet care expenses in tow. This article gives you six ways to do just that.

Avail of pet wellness insurance plans
A lot of introspection goes into shopping for the right pet wellness insurance plan. Some people spend almost half of their income on pet care products alone. A newly born pup needs a whole batch of vaccines and treatment just to grow up well. It’s best to make a close comparison of all pet insurance plans available in the market before making a purchase. Choose what pet insurance plan suits your pet and your budget the best.

Consider taking a CareCredit card
A CareCredit card basically works the same way as your regular credit card. However, this plastic money caters mostly to your pet’s vet expenses. You should ask your vet if he accepts this card for transactions. This is very useful when you don’t have enough cash at hand.

Take advantage of your vet clinic’s special offers
You should keep an ear out for promos which your animal clinic may offer. Every vet knows how expensive it is to keep your pets in tip top shape. Some clinics can get cheaper bulk offers on pet food, shampoos and vitamins. These clinics could then occasionally offer these goods to their clients for less.

Buy your pet supplies in bulk and split it with a friend
Pet supplies are generally cheaper when purchased in large volumes. You could probably cut down on your pet supplies expenses by buying certain products like pet food by the bulk. Look for friends or fellow pet owners in the neighborhood who might be willing to split the products and expenses with you. This means huge savings on pet care products for both happy pet owners.

Trade your services for vet check ups
Money doesn’t have to be the only bartering card in these deals. There’s a possibility that your veterinary is also involved in another businesses, like sales, or maintaining a website. If you find yourself capable of offering your skills in exchange for your pet’s checkups and treatments, do so. Your vet could give you special discounts if you can tutor his son in school, or give him and the missus a good travel deal to a tropical island in the summer.

Be preventive
If your pet is injured or showing subtle signs of being sick, don’t hesitate to go to the vet as soon as possible. Most pet owners shoulder larger hospital bills by holding off the vet visit. Bring your pet to the vet before the injury or illness gets any worse.

 
Can't Afford a New Smile? Think Again

Best Syndication.com
October 20, 2008

Not too many years ago, people saw dentists primarily to fix problems that could potentially cause health concerns. Movie stars and others among the rich and famous might have undergone more cosmetic dental procedures, but for most, building a new smile was too expensive.

Fortunately, times have changed. Today, smile makeovers are increasingly common. To make procedures more affordable, patients can take advantage of the following financing options:

  • Insurance: Many patients assume that insurance will not cover cosmetic procedures and, for the most part, this is true. However, many procedures that have cosmetic benefits also increase a patient’s health. As a result, patients and their dentists should always consider what insurance contributions might be available.
  • CareCredit and Other Third-Party Financing Organizations: Endorsed by the American Dental Association, CareCredit offers patients a variety of payment plans, some of them with 0% interest. Once a patient's application is approved, that patient is free to schedule an appointment with a qualifying dentist. Although CareCredit is the largest financing organization, others (such as Unicorn Financial) exist as well.
  • Credit Cards: Most dentists accept payment using major credit cards such as those issued by Visa, MasterCard, and Discover.

Regardless of which procedures you would like to have performed, it's important to know that a wide variety of financing options exists to help you afford the smile you've always wanted.

If you live in the Fort Lauderdale area and would like to learn more about how you can finance a new smile, please contact Dr. Thomas O'Neil today.