When will I receive my first CareCredit billing statement?
I haven't received my statement yet. What should I do?
Can I pay off my CareCredit account before the end of the term?
I don't want to pay finance charges. If I pay the minimum due, will that pay off my account with no finance charges?
I already have a CareCredit account, can I use it again?
Can I access my account or make a payment online?
I need to make a payment immediately. What are my options?
Can I make a payment at the doctor/provider's office?
I am having problems making my payment. What should I do?
Can I pay a portion of the treatment cost myself and use CareCredit for the remainder?
Where can I call with questions about my CareCredit account?
What are the hours of your call center?
I need to change my phone number and address on my account. Do I have to contact your call center to make this change?
I need a new card. What should I do?
Does my credit expire?
I would like a higher credit limit. What should I do?