Did you know?
CareCredit is exclusively selected for their members by ADA Business ResourcesSM, AGD, AADOM, AAOMS, and AAP and by 45 out of 51 State Dental Associations.
Frequently Asked Questions
How do I get started?
To add CareCredit's healthcare credit card as a payment option, just call
866-247-2712. Or you can get started by completing our online request form and a representative will contact you as soon as possible.
Is CareCredit easy for my practice to use?
Yes. We take care of the billing and collecting so valuable time can be better spent on other important responsibilities such as patient care and developing patient relationships. We provide the office staff with a personalized orientation, all the tools needed to present the program to your patients and all the materials to quickly and efficiently process applications.
Is CareCredit widely used?
CareCredit is at work in more than 150,000 enrolled healthcare practices across North America and is being used by over 7 million patients to get the treatment they want and need. CareCredit is endorsed by most major state and national dental associations. CareCredit is also recommended by leading practice management consultants.
How does my practice get paid?
Within two business days, the treatment fees are electronically deposited into your practice's bank account, less a minimal processing fee.
What if my patients don't pay their bills?
CareCredit is a non-recourse program, so if your patients delay payment or default, it's not your responsibility.1
How do my patients apply for CareCredit?
Simply have the patient complete a short application. Then, your office staff sends in the necessary information via phone, or by using the online application to our credit center, which is open 7 days a week, 16 hours a day. Within minutes, or seconds if using the online application, a line of credit is granted to qualified applicants. Your office staff can then process charges to the patient's account immediately. It's that simple.
Does CareCredit provide support?
When you enroll in CareCredit, your office receives the best support in healthcare. CareCredit provides your staff members with a personalized orientation, which includes tips on how to present financial options to patients and helpful presentation tools. Your practice also receives all the ongoing supplies you'll need, free of charge.
How do I know if my patients will like CareCredit?
More than 150,000 enrolled healthcare providers have made CareCredit their practice's payment plan and more than 7 million patients have been financed. Their patients appreciate the proven benefits such as convenient flexible monthly payments, no initial cash outlay, and no initial or annual account holder fees.
Why do I need to offer CareCredit if I already accept major credit cards?
Major credit cards may be a limited payment option for more comprehensive treatment. According to a recent Credit Card Industry Survey, the average person has only $300 of credit available on their consumer credit cards. Visa and MasterCard may be limited payment options for treatment fees of several hundred dollars or more. With CareCredit, your patients have a separate line of credit that allows them to accept recommended treatment. Plus, they can schedule their treatment immediately.
1 Subject to representations and warranties in the CareCredit acceptance agreement for Participating Professionals.